bree steinbronn

Make every character count.


The Biggest, Boldest Move In Marketing? Going Against the Grain

Unimaginative copy. Dull discounts delivered on a predictable schedule. Social grids that all look the same.

The easiest way to capture attention right now might just be straying from the pack. And the best part is that standing out doesn’t always mean doing more.

Five Smart Shifts to Try

The Team-Tagged Welcome Email

The founder email has become something of a must-have. But why not swirl things around a bit?

Let your team’s real voices welcome newcomers. Your founder starts a simple video or PDF letter, then passes it around the office for margin notes or a little “Also meet…” section with blurbs about each member. Explain how everyone pitches in to make the magic happen.

(However, this should be something the featured employees enthusiastically opt in for.)

This isn’t extra space to pitch or push in; it’s to help your audience connect with more than just one person behind the brand.

Leverage Intent-Based Pop-Ups

Match your response to their exact mission of the moment. 

“Just browsing? Here are some of our best sellers and FAQs. If you want a future discount code, sign up for our email list to enjoy 15% off your first purchase.

“Ready to buy?” → Get 10% off right now with the click of a button. 

“Need more info?” → Here is the search bar and a few ways to get support; pick whichever works best for you.

“Not sure?” Okay, let us know if you want support; we’re always happy to help. [Exit window]

It helps them move forward and reduces friction on your side.

Polish Your Look

Visual consistency done right becomes an unbeatable differentiator—especially when it syncs perfectly with your voice, packaging and proof across every touchpoint.

Step one: Nail a custom or standard font and color palette. Research your target audience’s associations upfront. Double-check it’s miles from your competitors. If you don’t have this locked down, make it a priority to do so.

Step two: Test rendering everywhere. Mobile. Desktop. Dark mode. Low-bandwidth. Consider how to minimize glitches across browsers and operating systems.

Step three: Enforce ironclad use, especially with agencies. Require mockup approvals before final delivery. Audit assets regularly, especially in long-running campaigns and flows.

Ads That Flip the Script

Consumers are inundated with ads. You have to stand out while still highlighting how your offerings will change moments for the better.

Test headlines that wink at real gripes. Try clear over clever. Experiment with funny.

No matter what, watch and analyze numbers ruthlessly.

Own + Enhance Your Edge

Focus on what your audience already responds to—then build on it in ways they won’t expect.

Clever product packaging that tells stories. Jars that come with a packet of local plant seeds for a “post”-finish pick-me-up. Hacks from the production team that can’t be found anywhere else. Scannable origin maps etched right on the label for trust and credibility. If possible, add practical surprises that extend your product’s life.

Social proof that bucks the boring. Try “What people hated—and how we fixed it” with follow-up raves. Clever callbacks to early-day launches alongside your latest ones to emphasize consistent quality—or your evolution. Turn customer proof into a creative artifact, like info-blurred shopping “receipts” covered in short usage cases, doodles or comments about unexpected selling points.

Pumped up perks. Retro chat discounts, styled like old screen convos on your site. Emails that include occasional, themed gamification for a little extra flair. A digital or physical punchcard or “mini-magazine” with tips and exclusive drops that allow select customers to cut the line. Even a modern-day “prize in a cereal box” could work for an influencer engagement push.

The Bottom Line

It can pay off to diverge from the crowd…as long as this is followed by careful refinement.